Technical details
Service specs and capabilities
- Microsoft 365 CSP Partner
- RMM with proactive monitoring 24/7
- Automated patch management
- Backup Veeam + Wasabi S3
- Azure AD / Entra ID management
- Intune MDM for mobile devices
05 — MSP
Managed IT Services
Managed Service Provider: complete IT management, Microsoft 365, cloud infrastructure and proactive support.
Every hour lost to tickets, updates and suppliers passing the blame is productivity that doesn't come back. As an MSP we take charge of your entire IT infrastructure: Microsoft 365 migration and management, servers, cloud backup and day-to-day support, with proactive monitoring that catches problems before they stop the work. A single partner, clear responsibilities.
When it makes sense
When in-house IT is no longer enough, but hiring a team is too much.
Designed for SMEs without a structured IT department, professional firms and multi-site companies that want operational continuity and protected data without the cost of an in-house team: management, data security and user support delegated to a single partner, with SLAs and responsibilities in black and white.
Typical integrations
- Microsoft 365 migration and tenant management
- Intune for company devices and BYOD
- Backup of endpoints, servers and the M365 tenant
- Standardised user onboarding/offboarding
What's included.
These are the main building blocks of the service. Sizing and options vary by project, but the underlying logic stays the same.
Microsoft 365
Microsoft 365
Migration, configuration and complete management of the Microsoft 365 ecosystem: Exchange, Teams, SharePoint, Intune and Azure AD.
Infrastructure Management
Infrastructure Management
Proactive monitoring and maintenance of servers, network, storage and company devices with automated patch management.
Backup & Disaster Recovery
Backup & Disaster Recovery
Automated backup with Veeam on Wasabi storage, off-site replicas and tested disaster recovery plans.
Dedicated IT Support
Dedicated IT Support
Technical help desk with guaranteed SLAs, remote and on-site support to solve any company IT issue.